Shipping policy
At Unibasic, we aim to deliver a smooth, reliable, and timely shopping experience. Please read our shipping policy to understand how your order will be processed and delivered.
1. Order Processing Time
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All orders are processed within 1–2 business days after receiving your order confirmation.
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Orders are not shipped on Sundays or public holidays.
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If we experience a high volume of orders, processing may take an additional day. We will inform you if there is any major delay.
2. Delivery Time
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Once dispatched, orders are typically delivered within 7–10 business days across India.
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Delivery time may vary depending on your location and the courier’s operational efficiency.
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Rural or remote locations may take slightly longer.
3. Shipping Charges
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We offer FREE Shipping on all orders across India.
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There are no hidden fees or extra delivery charges.
4. Cash on Delivery (COD)
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COD is currently not available.
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We will be launching it soon and will update this section once it becomes available.
5. Shipping Partner
We ship your orders through trusted delivery partners to ensure safe and timely delivery.
Your courier partner will be assigned automatically based on serviceability and speed.
6. Order Tracking
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Once your order has been shipped, you will receive an email or SMS with a tracking link.
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You can use this link to monitor real-time delivery updates.
7. Delayed or Failed Delivery
If your order is delayed or courier attempts fail, please contact us so we can assist you.
You can reach us at:
📧 admin@theunibasicstore.in
8. Damaged / Lost Packages
If your package is lost in transit or arrives damaged, please contact us immediately with your order number and photos (if applicable). We will resolve it promptly.